At 800jl, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you have as a player in the Philippines.
Our Commitments
We believe you deserve to know exactly how your information is used. Here are the six core principles that guide 800jl's approach to data privacy.
All data transmitted between your device and 800jl servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
800jl does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the 800jl platform and services.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request through our 24/7 live chat support and we will respond within 30 days.
We only keep your data for as long as necessary to fulfill the purposes described in this policy, or as required by Philippine law and regulatory obligations.
Access to your personal data within 800jl is restricted on a strict need-to-know basis. Only authorized personnel involved in account management, compliance, and support can view your records.
In the unlikely event of a data breach affecting your personal information, 800jl will notify you promptly and take immediate steps to contain and remediate the incident.
This Privacy Policy ("Policy") describes how 800jl ("800jl," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of individuals ("you" or "Player") who access or use the 800jl website, mobile application, and all associated gaming services (collectively, the "Platform").
800jl is committed to protecting the privacy of its players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).
By registering an account or using the 800jl Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
800jl collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
When you create an 800jl account, we collect: full legal name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to establish and maintain your account.
To comply with Philippine anti-money laundering regulations and gaming requirements, we collect identity documents such as a government-issued ID (e.g., Philippine passport, PhilSys national ID, SSS ID, or driver's license), proof of address, and in some cases a selfie or live photo for biometric verification.
When you make deposits or withdrawals, we collect payment-related information including your GCash number, PayMaya account details, bank account information (BPI, BDO, Metrobank), or other payment method details. We do not store full card numbers or full bank account credentials on our servers — these are handled by our certified payment processors.
We maintain records of all deposits, withdrawals, bets placed, games played, bonus usage, and account balance history. This data is used for account management, dispute resolution, and regulatory reporting.
We automatically collect certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, session timestamps, and approximate geolocation (country/region level). This data helps us detect fraud, enforce geographic restrictions, and improve Platform performance.
If you contact our support team via live chat or email, we retain records of those communications to assist with ongoing support, quality assurance, and dispute resolution.
If you opt in to receive promotional communications from 800jl, we record your marketing preferences and the communications sent to you. You may update or withdraw your marketing consent at any time through your account settings.
800jl uses the personal data we collect for the following purposes:
800jl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
800jl does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers to assist with payment processing, identity verification, fraud detection, customer support infrastructure, and cloud hosting. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy law.
When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment methods, your payment details are transmitted directly to the relevant payment processor. 800jl does not store full payment credentials on its own servers.
We may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC) and relevant gaming regulators.
In the event of a merger, acquisition, or sale of all or part of 800jl's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections applicable to your data.
We may share your data with other third parties where you have given us explicit consent to do so.
800jl uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Platform to function — session management, login state, security tokens | Session |
| Functional | Remembers your preferences such as language, display settings, and last-used payment method | Up to 12 months |
| Analytics | Collects anonymized usage data to help us understand how players interact with the Platform | Up to 24 months |
| Security | Detects fraudulent activity, bot traffic, and suspicious login patterns | Session / 30 days |
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain Platform features from functioning correctly.
800jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take every reasonable precaution to protect your data, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your 800jl account credentials and for notifying us immediately if you suspect unauthorized access to your account.
800jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 800jl:
You have the right to know what personal data 800jl collects about you and how it is used — which is the purpose of this Policy.
You may request a copy of the personal data 800jl holds about you at any time by contacting our support team.
If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time. We will honor such requests promptly.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
To exercise any of the above rights, please contact our Data Protection Officer via live chat or at the email address listed in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 800jl Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 800jl Platform, please notify us immediately via live chat so we can investigate and take appropriate action.
The 800jl Platform may contain links to our own internal pages and game content provided by licensed third-party game studios. These game providers operate under their own privacy policies and data processing agreements with 800jl. We require all game providers to maintain data protection standards consistent with applicable Philippine law.
800jl is not responsible for the privacy practices of any third-party websites or services that are not operated by us. We encourage you to review the privacy policies of any third-party services you interact with.
800jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by posting the updated Policy on this page with a revised "Last Updated" date, and where appropriate, by sending a notification to your registered email address.
Your continued use of the 800jl Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 800jl, please contact us through the following channels:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
We've built 800jl with your security and privacy in mind from day one. Join our growing community of Filipino players and enjoy a safe, fair, and transparent gaming experience.